Returns & Exchanges
We want you to be completely satisfied with your Tori Richard purchase; if you are not, we accept returns of unworn, unwashed, and tagged merchandise within 30 days of purchase. Our goal is to ensure your island-inspired apparel fits your lifestyle perfectly.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid USPS return shipping label and a packing slip to include inside your package.
Package and Ship
Securely pack your items in the original shipping box if possible, attach the prepaid label, and drop it off at any authorized USPS location.
Receive Your Refund
Once our warehouse receives and inspects your return, please allow 7-10 business days for the credit to appear on your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing